Insurance – Quantum Survey Project Management

Service Category: Insurance

Insurance Claims

We have extensive expertise in this field with an established, streamlined solution for building insurance claims.

Quantum will provide a primary point of contact and assign a senior surveyor to your claim with skills that suit the size and scale of the disaster. A key objective is to enhance the customer’s claims experience and ensure we are always available for any queries or questions. We have a balanced and fair approach to dealing with insurance claims.

As the customer, you can expect the very best customer service and a quality finish in terms of the repairs.

As insurer or loss adjusters you can expect strong technical advice and a team of surveyors with time-served experience within the insurance sector, which has been proven to reduce overall claims spend whilst enhancing the policyholders claims experience.

We acknowledge the responsibility and accountability when taking ownership of a claim. Our customers tell us that we repeatedly deliver strong site management, offer sound technical advice, deliver effective communication and provide innovative and quality solutions for any issues.

Whether the claim involves minor works or full demolition / re-build / redevelopment, we have the capabilities to manage the claim from instruction through to completion, all delivered in a totally transparent and fully documented manner.

Services Include:

  • Emergency site inspection (generally same day for serious incidents)
  • Initial site inspection to survey the damage, take dimensions, record damage and defects
  • Preparation of the reinstatement schedule including agreeing with the client, insurer or loss adjuster, to prepare the pre-tender documentation and issue out to tender
  • Presentation of tender results
  • CDM Principal Designer services
  • Project safety inspections
  • Contract administration including production and validation of interim valuations, approving variations and issuing payment certification
  • Project management including site safety tours, continuous repair program monitoring
  • Accurate reserve advice